Sliprail Privacy Policy

Introduction

Fengcen ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how our Sliprail software (the "Software") handles user information. We adhere to the principle of minimal data collection, collecting only information that is essential for basic software functionality.

1. Information Collection

1.1 Information We Collect

We only collect the following basic information:

• Email address (for account identification and subscription management)
• Subscription status (for license verification)
• Software version number (for update management)
• Basic system information (only for diagnostic purposes when errors occur)

1.2 Information We Do Not Collect

We explicitly do not collect:

• Your personal files or content
• Keyboard inputs
• Screenshots or recordings
• Browsing history
• Location information
• Any other personal information not related to software functionality

1.3 Crash Reports

• Error reports are only sent with your consent when software errors occur
• Error reports contain only technical information, with no personal data
• You can review report contents before sending

2. Use of Information

Our limited collected information is used only for:

• Verifying subscription status
• Providing software updates
• Providing technical support
• Improving software performance and user experience
• Preventing fraud and unauthorized access

3. Information Sharing

3.1 We Do Not Share Your Information

We do not sell, rent, trade, or otherwise transfer any of your personal information to third parties.

3.2 Exceptions

Information may only be shared in the following circumstances:

• When required by law
• To enforce our Terms of Service
• To protect our legitimate interests
• To respond to emergencies

4. Data Security

4.1 Security Measures

We implement the following measures to protect your information:

• Encrypt all data in transit
• Implement access controls and authentication mechanisms
• Regularly update security measures

4.2 Local Data

• All user files and content are stored only on your local device
• Our software does not upload your local files to any servers

5. User Rights

You have the following rights regarding your personal information:

• Access: View information we hold about you
• Correction: Update or correct your information
• Deletion: Request deletion of your account and related information
• Export: Obtain a copy of your information
• Opt-out: Unsubscribe from notifications

6. Children's Privacy

• Our services are not directed to children under 13
• We do not knowingly collect personal information from children
• If we discover we have inadvertently collected children's information, we will promptly delete it

7. California Users' Rights

Under the California Consumer Privacy Act (CCPA), California users have additional rights:

• Know what personal information has been collected in the past 12 months
• Request deletion of personal information
• Opt-out of the sale of personal information (Note: We never sell user information)
• Exercise these rights without discrimination

8. Updates to Privacy Policy

• We reserve the right to update this Privacy Policy
• Material changes will be notified via email or in-software notifications
• Continued use of the software constitutes acceptance of the updated Privacy Policy

9. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us:

• Email: support@fengcen.io
• We will respond to your requests within a reasonable time

10. Additional Important Information

10.1 Data Storage Location

• All servers are located in the United States
• We do not transfer data outside the United States

10.2 Data Retention

• We retain your information for as long as reasonably necessary
• When you delete your account, we will process related information within a reasonable time, subject to technical feasibility and legal requirements
• Some information may be retained longer due to technical, legal, or compliance requirements